Fresh Small-Batch Roasted Coffee Delivery to Your Home, Store or Office for Over 30 Years ~ 802-644-8300

Terms & Conditions

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

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Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. Brown & Jenkins - The Vermont Coffee Roasters is not responsible for the operation of, or content located on or throughout any such site.

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Multiple Product Orders

Multiple product orders going to a single address ship at the same time. There may be 1 to 3 business day(s) delay when processing single orders with multiple destinations. We do not ship partial orders. We prefer shipping the entire order as you expect it, or as you expect your chosen recipient(s) to receive it. Any momentary unavailability is promptly addressed so that any incomplete shipment may be completed and shipped within a few business days. We will notify you of any delay.

You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple destination order.

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Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation signifies our acceptance of your order, and constitutes confirmation of our offer to sell. Brown & Jenkins - The Vermont Coffee Roasters will contact you after receipt of your order should there be any reason to substitute a product or coffee, or should we need to verify any information in order to process your order accurately. For example, if the shipping system does not immediately recognize a provided shipping address.

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Shipping Policy

Shipping Time -- Most orders ship the next business day or within 3 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday. We make every effort to keep our stocks ready to supply the volume of orders we receive on a daily basis. Prompt order processing is important to us.
We cannot guarantee when an order will arrive. Please consider any shipping or transit time offered to you by this site or other parties only as an estimate. 

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Shopping Cart Help

This online store is powered by Shopify. Shopify provides the means to power this Brown & Jenkins - The Vermont Coffee Roasters eStore, but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Brown & Jenkins - The Vermont Coffee Roasters and has no direct ties to Shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.

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Typographical Errors

In the event a product is listed at an incorrect price due to typographical error, Brown & Jenkins - The Vermont Coffee Roasters will honor the quoted price if the error is in your favor. If the error is in excess of the price you should have paid for the product, we will contact you to offer credit, refund or other form of resolution that is fair to you. Contact us at any time if you encounter a pricing error and/or to address an error after your order was placed and your card has been charged. 

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     Other Conditions

    Brown & Jenkins - The Vermont Coffee Roasters reserves the right to make any necessary and reasonable changes to this site and to any currently established terms and conditions.
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    Questions about these Terms and Conditions should be sent to us at: coffee@brownjenkins.com

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